Error 651 with PPPoE connections in Windows 7

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In windows 7, when you try to connect using your PPPoE connections, you may be faced with the following error:

Error 651: The Modem (or other connecting device) has reported an error.

These connections would work just fine with Windows XP or Windows Vista PCs.

Again, you are not alone, this seems to be a known bug in Windows 7 that is being worked at. However, you can workaround this problem.

The RAS PPPoE driver file “raspppoe.sys” found under c:windowssystem32drivers folder seems to be the root cause of the problem. Fortunately, we can workaround the problem simply by renaming the original raspppoe.sys file to something like “raspppoe_orig.sys” copying a working file from a Windows Vista system. If you do not have access to a Windows Vista system. click here to download raspppoe.sys file (unzip).

This should help!

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Comments

I did the above and my modem has stopped functioning. There is a yellow exclamation in device manager over the modem driver.
I am running windows 7 build 7100 and a Reatek RT8168C lan card. Any other suggestions?

How do you bypass TrustedInstaller so as to change the file name?

Also tried this method, but didn’t work.

I uninstalled MS Virtual PC 2007 and did a reboot… problem solved !

I uninstalled MS Virtual PC 2007 aswell and problem solved..!

its really gud // ts in layman language

Have had no success connecting Windows 7 Home Ed (final ed) to the internet with USB ADSL Modem – always get Error Code 651. Have tried x2 Modems (Zoom / Thomson 330) but exactly the same problem. HELP

Tried this fix but no joy – same error (651). Even tried x2 different USB ADSL Modems (Thomson 330 / Zoom) – after downloading suitable (Vista) drivers . . . . and even though Device Manager said both modems were working . . . I get the same error.

Basically – help. Win7 looks good but without ADSL USB Modem connectivity to the Internet, there are going to be thousands of angry people . . . once they use a friends computer !

Couldn’t perform fix. Couldn’t get around “TrustedInstaller” window.

yes. seems like just uninstallaing microsoft virtual pc 2007 solves the problem.

where i can find ms virtual pc? i already reinstall my os but still no luck…

Same problem as described above. No joy by changing raspppoe.sys and cannot get round the ‘trustedinstaller’ window. Does anyone have a better solution?

I have tried to find the Microsoft Virtual pc 2007 by searching tool on my computer, but still got nothing. can anyone tell me how to find the MS Virtual pc 2007 then I can uninstall it. please!!!

I have the same problem and have run into the same trustedinstaller issue. What else can be tried, or how can I work around that?

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