Error 651 with PPPoE connections in Windows 7
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Error 651: The Modem (or other connecting device) has reported an error.
These connections would work just fine with Windows XP or Windows Vista PCs.
Again, you are not alone, this seems to be a known bug in Windows 7 that is being worked at. However, you can workaround this problem.
The RAS PPPoE driver file “raspppoe.sys” found under c:windowssystem32drivers folder seems to be the root cause of the problem. Fortunately, we can workaround the problem simply by renaming the original raspppoe.sys file to something like “raspppoe_orig.sys” copying a working file from a Windows Vista system. If you do not have access to a Windows Vista system. click here to download raspppoe.sys file (unzip).
This should help!
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I did the above and my modem has stopped functioning. There is a yellow exclamation in device manager over the modem driver.
I am running windows 7 build 7100 and a Reatek RT8168C lan card. Any other suggestions?
How do you bypass TrustedInstaller so as to change the file name?
Also tried this method, but didn’t work.
I uninstalled MS Virtual PC 2007 and did a reboot… problem solved !
I uninstalled MS Virtual PC 2007 aswell and problem solved..!
its really gud // ts in layman language
Have had no success connecting Windows 7 Home Ed (final ed) to the internet with USB ADSL Modem – always get Error Code 651. Have tried x2 Modems (Zoom / Thomson 330) but exactly the same problem. HELP
Tried this fix but no joy – same error (651). Even tried x2 different USB ADSL Modems (Thomson 330 / Zoom) – after downloading suitable (Vista) drivers . . . . and even though Device Manager said both modems were working . . . I get the same error.
Basically – help. Win7 looks good but without ADSL USB Modem connectivity to the Internet, there are going to be thousands of angry people . . . once they use a friends computer !
Couldn’t perform fix. Couldn’t get around “TrustedInstaller” window.
yes. seems like just uninstallaing microsoft virtual pc 2007 solves the problem.
where i can find ms virtual pc? i already reinstall my os but still no luck…
Same problem as described above. No joy by changing raspppoe.sys and cannot get round the ‘trustedinstaller’ window. Does anyone have a better solution?
I have tried to find the Microsoft Virtual pc 2007 by searching tool on my computer, but still got nothing. can anyone tell me how to find the MS Virtual pc 2007 then I can uninstall it. please!!!
I have the same problem and have run into the same trustedinstaller issue. What else can be tried, or how can I work around that?
Hi all,
I’ve got the same problem as well. Tried several options: different routers/modems, LAN, wireless, changing the raspppoe.sys file to Vista –> none has worked so far.
I can not find the program MS Virtual pc 2007 on my Sony Vaio. Does Microsoft really don’t have a solution for this?
Since my laptop can’t connect to the internet, I don’t know if Microsoft released a patch or something for this problem. Have they?
Thanks for any advice
Brand new netgear modem but it will not connect to cable modem. My old netgear works fine. I don’t think it is a windows 7 problem but someting in the modem as the old one works fine. You don’t even have to have the wireless connected to a computer for it to find the cable modem if it is working properly. So if when you are trying to set up the new wireless it has to find the cable modem and internet connection inorder to not give you the 651 error. Now how do you correct that?
My vista pc did not display my nokia 6275 modem hence unable to dial, shows error 651. Please help
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Hade the same problem (erroer 651). Nobody could help.
Try this- Start, control panel, PROGRAMS(uninstall a program), Turn Windows features on or off . Now check to see if the relavant checks are on. [internet information services hostable web core] was unchecked, why windows 7 turned it of I dont know, but when I tunerd it on my connections worked.
Hey Buddy ur Resolution With ras Dwd , Fixed My Comp.. My Win 7 Is Working Perfect !!