May 082008
 


Error(s) Found: Code 80244019 when trying to run Windows Update in Windows Vista indicates a problem in connecting to Windows Update Server. As a initial check, check if you are having connectivity problems. Also, if there is a proxy server used in your Internet Explorer, try to disable the proxy and check if that helps. This may not work in some corporate environments. Please check with your network administrator in this case.

If all looks fine then this could be a problem in Windows Registry and you may have to make the following registry modifications:

1. Click Start – Run, type regedit and press enter.

2. Navigate to the following Registry key

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU]

HKEY_LOCAL_MACHINE
  \SOFTWARE
     \Policies
        \Microsoft
            \Windows
                \WindowsUpdate
                    \AU
                 

3. Once in, from the right-pane, change the value of the key

“UseWUServer”=dword:00000001

to

“UseWUServer”=dword:00000000

4. Reboot the Windows Vista PC and that should fix the problem.

I’ve seen a lot of of our users did not find this resolving the problem. One other thing I would suggest in Windows Vista is to stop or disable the “winHTTP Web Proxy Auto Discovery Service”

WinHTTP implements the client HTTP stack and provides developers with a Win32 API and COM Automation component for sending HTTP requests and receiving responses. In addition, WinHTTP provides support for auto-discovering a proxy configuration via its implementation of the Web Proxy Auto-Discovery (WPAD) protocol.

To stop the service

1. Click Start – Search for Services.msc and press enter.

2. In the right-pane, scroll down to the “winHTTP Web Proxy Auto Discovery Service“. Right-click and select “stop”.

3. Now, start Windows update and check if that helps.

If anyone tries this, please take a moment t post your comment about the results which could help other users.

Incoming search terms:

  147 Responses to “Error(s) Found: Code 80244019 when trying to run Windows Updates in Windows Vista”

  1. i could go up to HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\ but i dont see any windows update directory or AU i mean no WINDOWSUPDATE/AU directory folders any help will be apreciateed

  2. i am having the same problem!

    “i could go up to HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\ but i dont see any windows update directory or AU i mean no WINDOWSUPDATE/AU directory folders any help will be apreciateed”

  3. Same here. No WindowsUpdate/AU Directory. What now?

  4. “i could go up to HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\ but i dont see any windows update directory or AU i mean no WINDOWSUPDATE/AU directory folders any help will be apreciateed”

  5. Same… no windowsupdate/au directory. what’s now?

  6. dammit, same problem, so no one knows what to do from here?

  7. Just back from holiday!!!
    I would suggest creating the \windowsupdate\au key in the right panel and add the registry key/value as described here and see if it fixes the problem

  8. I have the same problem no WindowsUpdate/AU Directory help

  9. but where would i create the /windowsupdate/au?

  10. can anyone help?!!

  11. When in

    HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\

    Right-click Windows and select “New Key”. This creates a new folder. Now, Name it as WindowsUpdate. Simiarly create AU and then add the said keys in the right-panel and see if it helps.

  12. ok i created the folders, now i am unsure what i have 2 do next

  13. My computer has started blocking 3 of the people that had been e-mailing me. What do I do on this

  14. I think the folder WINDOWSUPDATE / UA, enter the value, but I still like. I do?

  15. It doesn’t work, I’ve got the same problem…

  16. I’ve Error(s) found: code 80244019.
    follow the your instruction:
    [hkey_local_machine\software\policies\miarosoft\windows\(I hav’t this folder – WindowsUpdate\AU)
    What to do me? please advise me….

  17. Hello! I’ve also gotten this error code, also created the registry keys, but it hasn’t changed anything. I have an Acer laptop (probably half of the problem) and Windows Vista. Please let me know if there’s anything further that I can do. :)

  18. Hy,I create a new key\WindowsUpdate\AU,and then inserted new value,and then try a old value and it’s not working!

    So if anybody has an idea it would be great to share with the rest of us!

  19. Hey, i’m gonna use details incase there’s confusion. I got the same code, 80244019 can’t check for updates, I followed the steps above and did not have the WindowsUpdate key, so I made one, followed by makeing an AU key. The only value in there was the Default value with nothing in it. So I made a new string, name UseWUServer, value “UseWUServer”=dword:00000000 (is this all the correct way to do it so far?)
    anywho, after this, I restarted my computer, checked for updates and got error code 80244019 so unless I messed something up, so far I did as told and it still didn’t work. Any ideas?

  20. Oh, and if it means anything, when I try manually downloading SP1 off the microsoft site, it says server not found, I’m assuming it’s related and not of the fault of the microsoft site… just adding that in incase its important

  21. Wow. That first solution worked like a charm. I’ve had that on my to do list for ages and I’m so grateful to have found this post. Thanks!

  22. Okay guys, here it is. I tried the suggestion of goinging into the Services menu, scroll down until you see winHTTP Web Proxy Auto Discovery Service, right click stop and then try to download Updates again. Not only did my Updates download right away, but I then re-tried the Readiness Tool update (which failed before) and it downloaded with no problem. I have to tell folks that I have been trying for months, in vain, to install the Windows Vista Updates and the Vista Service Pack SP1. I encountered numerous errors along the way (80244109, 80070500, to name a couple) and this was not a virus issue, it was a Windows Defender issue, among other things. Stopping the Web Proxy Svc was a cure and the other was finding a decent disk defrag, outside of the one that comes with Vista. (I am running Vista Home Premium) After paying for some defrag programs and trying out the free ones, my first Updates that finally downloaded happened after I ran Auslogics Disk Defrag. This is a free program and it is excellent. Thank you to the person that posted the winHTTP Web Proxy info. I am THRILLED to finally have my computer up to date.

  23. thanks its work realy wonder full answer

  24. Not sure if this will help anyone, but none of the above worked for me.

    I run a ClarkConnect proxy at my house to allow ‘safer browsing’ for my kids.

    Proxy’s setup properly in FF & IE, but it still wouldn’t work. In testing some other stuff, I added the proxy via netsh winhttp. I did a show proxy from ‘netsh winhttp>’ and it showed the config I had set. I did a reset proxy, which cleared the winhttp proxy settings, and now I can download updates.

    To do this, open a command prompt and type netsh. It will give you a ‘netsh>’ prompted. Type winhttp, which will change the prompt to ‘netsh winhttp’. Do a show proxy and see what it says, it should say direct access. If it doesn’t, record any settings it does have (just in case you need them later) and type ‘reset proxy’. This will reset the WinHTTP proxy settings, so do this at your own risk, as you may break more than you fix.

    FYI, hope this helps someone.

  25. It is so great. It works well after I change it.

  26. utterly useless, nothing mentioned in any of the posts or the above article provided a solution to this problem. for someone who isn’t literate in programming or the ins-and-outs around this kind of thing, its frustrating. i’m ready to throw out my laptop. useless!

  27. I am using Windows Vista Home Premium. I had the problems with Windows Update and Windows Defender.

    I tried to work out the problem with the instructions provided here, but they didnt help.

    However i finally found out that there was a trojan that had hijacked my DNS server addresses.

    I got rid of it by using SUPERAntiSpyware. I suggest u download it and make a full scan of ur computer.

    Hope this solves the problem for some of you.

    P.S. Thanks for the help provided.

  28. Hi

    I Had the same problem.

    I found a solution on a dutch website (I am Dutch)

    I had some kind of virus. I needed to go to my networkconnections rightclick on my lan connection and select properties.

    Then select tcp ip 4 and click properties

    Ip and DNS both on automatic, Then click advanced and go to the dns tab

    I had 2 dns adresses below. And when I deleted both, Everything worked again.

    You can find the virus with Hijackthis. En then manually remove it from system 32 in safe mode

    I hope I translated it properly

  29. None of this well-worded information worked for me. I think I got em all right but still nothing, had no Windows Update/AU keys, my winHTTP Web Proxy Auto Discovery Service was allready stopped, been checking for trojans and viruses but none of the programs Iäve used can detect anything threatening.:( I’m starting to give up on my laptop…

  30. The below solution worked like charm for me………

    Hi
    I Had the same problem.
    I found a solution on a dutch website (I am Dutch)
    I had some kind of virus. I needed to go to my networkconnections rightclick on my lan connection and select properties.
    Then select tcp ip 4 and click properties
    Ip and DNS both on automatic, Then click advanced and go to the dns tab
    I had 2 dns adresses below. And when I deleted both, Everything worked again.
    You can find the virus with Hijackthis. En then manually remove it from system 32 in safe mode
    I hope I translated it properly
    Comment by Danny on October 29, 2008 @ 7:02 am

  31. thanks kalagarla worked 4 me also

  32. Only remove the 2 DNS Adress manually in :

    - Local Area Connectiom Properties
    ===> Intenret Protocol Version 4

    And after deleted the 2 adress manually, the radio button switch autmaticallly on “Obtain DNS Server adress automatically”

    Finally launch again the Vista’s update and it worked for mine…

  33. I tryed the above service then HTTP and so on to restart that file and nothing seems to work still can’t download windows updates and Vista SP1

  34. I found out it was my router blocking the connection with windows update. took my computer to a friend and with his connection I WAS able to update… Can’t find the way to stop the blocking.

  35. Stopping the WinHttpAutoProxySvc under Services.msc stopped the problem. Windows Update worked again!

  36. thx Danny changing dns adress with hijackthis worked for me too.

  37. I had the same pb but I correct it following Jon Pawson instructions, I install the SUPERAntispyware,and I can update now. Thanks

  38. Hi,

    I’ve tried all of the things suggested on here, but all to no avail.

    I created the reg key, checked my DNS settings, ran anti Spyware and everything else, but I still can’t run Win updates.

    When I go to the MS websites it won’t even show my (legitimate) copy of Windows to be verified and can’t install ActiveX or d/l any patches.

    Any further help would be gratefully received.

    Thanks

    Greg

  39. Hi everyone,

    Try this before you start deleting regedit stuff

    I have had the same problem and tried a few of the things i read here but none worked for me. I talked to the fire dog guy at Ciruit city(CC) and said to plug my computer directly in the cable modem or DSL modem and not use the router. Turn the modem off and back on to reset it and then try to update windows. when i did this everything worked great i downloaded all the updates. I then pluged back into the router and all the problems was there again. my router was a linksys g wireless. I went back too CC and asked them they said it was possible for a virus to take over a router DNS directory and just to hit the reset in the back and it would work. well it didn’t work so i just bought a new router linksys band N router pluged it in and everything is working great for over a week. I have faster internet and a stronger signal around the house.

    Hope this helps

    Lenny

  40. ANYONE FRUSTRATED AFTER DOING EVERTHING ABOVE HOLD ON AND READ BELOW PLEASE BEFORE GETTING PANTIES IN A BUNCH :)pLEASE JUST READ ALONG AND HOPE i HELP YOU SOME.

    If you have already removed the registry keys, good.

    If you couldn’t find them….good, don’t need em.

    If you ran the MalwareBytes scan and found and removed the virus but its still not updating, or you did’t find the virus on your system…good…continue reading please.

    The problem has to do with the DNS setting on your Lan, Wireless lan or router.

    I would clear the DNS cache in command prompt with “ipconfig /flushdns”, after that do “ipconfig /registerdns”. Do this just to make certain its clean and working. Check it with “ipconfig /displaydns” to see ur current dns settings.

    I found everything was find in the Lan and Wireless IPv4 settings and found my problem on the router of all things.

    DON’T PULL THE RICH KID HACK ABOVE YOU DON’T NEED A NEW ROUTER. LOGIN TO IT. Look in the router manual or look online for info and how to login. Usually all u have to do is type 192.168.1.1 in your browser and go to that address. Should ask for login info, if u don’t know it…look in the manual or call the company.

    REMOVE ANY STATIC DNS SETTINGS IN THERE AS USUALLY U DON’T NEED THEM. UNLESS YOU SET THEM UP AND THEN YOU NEED TO CHECK YOUR WORK:)

    I found my problem in the router and fixed it no problem. Don’t buy a new one, find out how to reset it or just remove the static dns settings added by the virus. Good luck

  41. tried everything but nuthin works..
    i had to update some anti-virus programs, win defender and win update…

    but i found the problem in the router…and got updates with my anti-virus progam..still, i cant update windows defender and windows update…

  42. “Hi,

    I’ve tried all of the things suggested on here, but all to no avail.

    I created the reg key, checked my DNS settings, ran anti Spyware and everything else, but I still can’t run Win updates.

    When I go to the MS websites it won’t even show my (legitimate) copy of Windows to be verified and can’t install ActiveX or d/l any patches.

    Any further help would be gratefully received.

    Thanks

    Greg”

    I am having the same problem as above… any help?

  43. Hi everyone, i’ll be short, after 3 days of frustration i realized that: my router(netgear wgr614 v4) was blocking the way to the Microsoft site and windows updates.i upgrade it to the last version from the netgear site and now it works.Hope will work for you too!!!

  44. Thanks. Now I’ve installed SUPERAntiSpyware and deleted the DNS numbers and finally my windows update works!

  45. Thanks a lot Danny and Markus Kelamaa!

    SUPERantispyware worked incredibly well and located the infected files. And after deleting them it all worked fine again!

    THANKS A LOT!!!

  46. After 2 days of fooling with this I realized how to fix my issue. It may not be the same fix for you, but here it goes:

    I was connected to my neighbors router for service and have been for about 3 months. This just so happened to be the time that my last update had taken place. The router was preventing me from doing the update. Since I live in an apt complex, there are several unsecured lines that you can lock into for service. I tried it and bingo, problem was eventually solved.

    But before all of that, I did scan my computer with windows defender and PC doctor in safe mode.

  47. Installed SuperAntiSpyware, scanned, fixed 93 found entries. problem resolved for me. My question is; Why did Windows Defender not find this and I had to install FREE version of SuperIntiSpyware and run QuickScan (not full scan) to resolve this TROJAN?

  48. I have tried all the other key stuff and stopping the Win HTTP service the thing that worked for me was downloading and quick scanning with SuperAntispyware. It detected Trojan DNS Changer. Which obviously was screwing with the DNS server. Once those were removed, worked just fine. If you are having this issue, install and scan with SuperAntispyware (free version).

  49. i scaned my comp with SUPERantispyware and it found the trojan DNS changer
    i went to quarentine and selected remove and reboot but when the comp is back on again, the trojan DNS changer is back again!!
    am i doing something wrong or it just cant be deleted?

  50. my line ended at [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft] running vista home premium

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