May 082008
 


Error(s) Found: Code 80244019 when trying to run Windows Update in Windows Vista indicates a problem in connecting to Windows Update Server. As a initial check, check if you are having connectivity problems. Also, if there is a proxy server used in your Internet Explorer, try to disable the proxy and check if that helps. This may not work in some corporate environments. Please check with your network administrator in this case.

If all looks fine then this could be a problem in Windows Registry and you may have to make the following registry modifications:

1. Click Start – Run, type regedit and press enter.

2. Navigate to the following Registry key

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU]

HKEY_LOCAL_MACHINE
  \SOFTWARE
     \Policies
        \Microsoft
            \Windows
                \WindowsUpdate
                    \AU
                 

3. Once in, from the right-pane, change the value of the key

“UseWUServer”=dword:00000001

to

“UseWUServer”=dword:00000000

4. Reboot the Windows Vista PC and that should fix the problem.

I’ve seen a lot of of our users did not find this resolving the problem. One other thing I would suggest in Windows Vista is to stop or disable the “winHTTP Web Proxy Auto Discovery Service”

WinHTTP implements the client HTTP stack and provides developers with a Win32 API and COM Automation component for sending HTTP requests and receiving responses. In addition, WinHTTP provides support for auto-discovering a proxy configuration via its implementation of the Web Proxy Auto-Discovery (WPAD) protocol.

To stop the service

1. Click Start – Search for Services.msc and press enter.

2. In the right-pane, scroll down to the “winHTTP Web Proxy Auto Discovery Service“. Right-click and select “stop”.

3. Now, start Windows update and check if that helps.

If anyone tries this, please take a moment t post your comment about the results which could help other users.

Incoming search terms:

  147 Responses to “Error(s) Found: Code 80244019 when trying to run Windows Updates in Windows Vista”

  1. ryan, you are the man!!! have resolved the problem!!!!

    http://www.download.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html

  2. Just go to the ipv4 properties . Disable all DNS entries. Restart …and it workss……. it worked for me

  3. Hi all, Thanks for all the advice and tips. Tried all of it but nothing worked. Eventually downloaded windows live OneCare antivirus on a free trial. Scanned and immediately found Trojan:Win32/Alureon.BG and three other Alureon trojans. OneCare got rid of them all and after a couple more restarts and scans I got all of the updates installed. Computer is now Norton and Trojan free. I no longer have an issue with google redirecting my searches and have stopped getting the fake Google English page when I try searching for “Updates”. Good Times!! Thanks for all the posts.

  4. I have the same problem with everybody. But, i dowload SuperAntiSpywear.!it works!….That’s an awesome software!
    Thanks everyone!!!

  5. Thank you, thank you, thank you!
    The lack of updates, google re-directs, and popups have been driving me mad! I knew it had to be a trojan, but nothing I had could find it. SuperAntiSpyware rules! Screw Norton!

  6. i cant check for updates because of a error

  7. i’m not so good with computersand i’ve tried fixing this but i just don’t know how to keep trying

  8. I was troubled with no windows update for months. I tried every .u.ing thing. finally, superantispyware helped. @ 15 min problem solved. This is great and awesome :)

  9. I had the same problem with my DNS. Windows update works propetly after I set up “DNS on automatic”

  10. Tried all things mentioned by everyone
    Malabytes found some trojans removed but still cant update and get google mislinks.
    Tried the router but no go
    Superantispyware is what im wanting to try but when i run install it crashed wont install anything if i had hair it would be pulled out trying onecare safety scanner now its currently found 2 trojans will wait to see what happens
    otherwise laptop goes out the window

  11. Did everything that Markus Kelamaa said and it helped. Don’t forget the Hijackthis virus deleting thing :)

  12. Well i have been having this problem for weeks nad none of the above have worked nor have other sites , with the remedies worked either . I do download alot of movies fron btjunkie and lastnight decided to download trojan remover 6.6.8 build 2518 and bam , everything is back to normal , all updates are working , things back to speck . You must first run your virus scan in safe mode and run it before windows boots , so right click on your anti-virus when you bring it up and you will be prompted to do so . Then download the spyware .

  13. I had the very same problem as every body else, I didn’t change any reg keys and just skipped to Krille’s and Andy’s suggestions, they worked like a charm for me, thank you guys.

  14. I had the dreaded error 0×80244019 in defender, I couldnt update anything, even Mcafee which I have since dumped (thats another story about customer service though)
    I followed one of the posts above, i.e I went into connection/LAN settings an switched the IP4 setting DNS to automatic. It wiped the 2 IP addresses that were there (85.255.112.142 & 187) and the updates worked first time even without a reboot. So thanks all…I’m HP now

    Cheers & happy easter
    Steve

  15. Klass’s last step fixed my problem. Thank you so much !!!!

  16. Um, hello…

    I have had a few viruses and I have deleted them all with Norton Internet Security. Now I cannot update my Windows Vista. I have tried following your first steps, but I could not find a \WindowsUpdate\AU tab. I also tried your second recomended steps, but it didn’t fix my problem.

    Would it be too much to ask if you could e-mail me and help me further?

  17. killing and disabling the winhttp service let my update work again, thanks for the help!

  18. thank you
    service.msc help me and solve this problem

  19. Excellent, downloaded the anti-malware software and it did the trick, thanks :)

  20. The below solution worked like charm for me………

    Hi
    I Had the same problem.
    I found a solution on a dutch website (I am Dutch)
    I had some kind of virus. I needed to go to my networkconnections rightclick on my lan connection and select properties.
    Then select tcp ip 4 and click properties
    Ip and DNS both on automatic, Then click advanced and go to the dns tab
    I had 2 dns adresses below. And when I deleted both, Everything worked again.
    You can find the virus with Hijackthis. En then manually remove it from system 32 in safe mode
    I hope I translated it properly
    comment by hawklord 12/5/09

  21. Followed Lenny’s advice (November 2008)and finally the battle is won. It was my wireless router as well(also Linksys G), switched to Wireless N and Windows Update worked flawlessly. Thanks Lenny you rock!

    Hi everyone,

    Try this before you start deleting regedit stuff

    I have had the same problem and tried a few of the things i read here but none worked for me. I talked to the fire dog guy at Ciruit city(CC) and said to plug my computer directly in the cable modem or DSL modem and not use the router. Turn the modem off and back on to reset it and then try to update windows. when i did this everything worked great i downloaded all the updates. I then pluged back into the router and all the problems was there again. my router was a linksys g wireless. I went back too CC and asked them they said it was possible for a virus to take over a router DNS directory and just to hit the reset in the back and it would work. well it didn’t work so i just bought a new router linksys band N router pluged it in and everything is working great for over a week. I have faster internet and a stronger signal around the house.

    Hope this helps

    Lenny

  22. Hi
    Ive been messing around with exactly this problem for a couple of days now. Windows would not update as it couldne find the server and my google was also messed up, sending me to you tube and a pay per click site whenever i selected a link. I did all the virus removal stuff, to no avail. Finally, i gave the Dutch guys idea a go and finally sorted the problem. The translation he gave needed a little fettling so here is my version. Im running Vista home premium by the way.
    1 go to control panel
    2 select network and sharing center
    3 under network (public network) click view status next to local area connection
    4 on the popup box that appears, click properties and click continue on the acknowledgement (if it appears)
    5 scroll down to “Internet Protocol Version 4 (TCP/IPv4)” and select it with a single click
    6 Select properties
    7 Under the general tab you will see two sets of boxes, one to select the IP address and one to select the DNS server. Both of these should be set to obtain automatically. If you have numbers in the boxes and the “use the following (IP/DNS server) address is selected, make a note of the numbers (just in case!) and select automatic instead. Click ok and close down all open pages.

    I then had to close windows update as it was coming upo with unable to do an update as it was already doing on. Either reboot or alternatively (and quicker) click start, type cmd in the search, on the command prompt icon right click and select run as administrator and acknowledge the popup. type net stop wuauserve and press enter. This will stop windows update. close the command prompt and run windows update and hey presto. Good luck!

  23. I couldn’t find that Registry Key in RegEdit anywhere. I fixed the problem a different and much easier way, although it may not be the solution to your problem here’s what i did:

    From ‘Network and Sharing Center’ click on ‘Manage Network Connections’ on the left. Find your the internet connection you are currently using and right click on it then go to properties. In here click on TCP/IPv4 and click properties. I had IP address entered into the DNS server address, all i did was remove these by clicking Obtain DNS automatically, then restarted the computer, now my Windows Update works fine.

  24. Yes the TCP/IVP4 thing worked, i’m useless and i had no clue what i was doing but the virus had also blocked anti virus software..? Thankgod its gone :) thanks!

  25. I HAVE BITDEFENDER INTERNET SECURITY 2009 RUNNING ON HP LAPTOP WITH VISTA HOME PREMIUM. MY WIFE NOTICED A COUPLE OF WEEKS AGO THAT WHEN SHE USED INTERNET EXPLORER TO GOOGLE SOMETHING, ANY LINK THAT SHE CHOSE WOULD SEND HER TO AN ALTERNATE WEBSITE. THIS WAS AVOIDED BY USING GOOGLE CHROME INSTEAD OF EXPLORER.
    I THEN STARTED TO NOTICE THAT MY BITDEFENDER WOULD NOT UPDATE NOR WOULD MY WINDOWS UPDATE.
    AFTER HOURS OF SEARCHING AND TROUBLESHOOTING I FOUND THIS SITE AND CHECKED THE DNS SETTINGS ON IPV4, INSTANTLY MY WINDOWS UPDATE WAS SUCCESSFUL AND BITDEFENDER AS WELL.
    ONE OTHER THING THAT I NOTICED IN THE PROCESS WAS THAT I KEPT GETTING A BLOCKED TROJAN.DNSCHANGER.WD FROM BITDEFENDER.
    I GUESS I SHOULD HAVE REALIZED THAT THE PROBLEM WAS LINKED TO MY DNS SETTINGS, BUT MY IPV6 CONNECTION THAT I NORMALLY CHECK, WAS SET TO AUTO JUST LIKE IT SHOULD BE. I NEVER ATTEMPTED TO LOOK AT THE IPV4 CONNECTION.
    HOPE THIS HELPS SOMEONE OUT THERE WITH THE SAME ISSUE.
    GOOD LUCK
    PETE

  26. Same problem here there is no Windows Update folder in the regedit.

  27. SO – I am extatic I found this site and these suggestions, I’ve been racking my brains for nearly 3 months uninstalling and reinstalling my mcaffee to learn that it wasn’t mcaffee. I’ve been running SuperAntiSpyware now for 2 hours and it’s picked up 4 trojans (including the changer and a second called .dropper Gen). Not sure why it’s taking so long to finish… any thoughts?

  28. I followed your steps all the way to
    [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU]

    HKEY_LOCAL_MACHINE
    \SOFTWARE
    \Policies
    \Microsoft
    \Windows
    \WindowsUpdate
    \AU

    There is not \WindowsUpdate\AU
    So now what do I do?

  29. “Hi
    Ive been messing around with exactly this problem for a couple of days now. Windows would not update as it couldne find the server and my google was also messed up, sending me to you tube and a pay per click site whenever i selected a link. I did all the virus removal stuff, to no avail. Finally, i gave the Dutch guys idea a go and finally sorted the problem. The translation he gave needed a little fettling so here is my version. Im running Vista home premium by the way.
    1 go to control panel
    2 select network and sharing center
    3 under network (public network) click view status next to local area connection
    4 on the popup box that appears, click properties and click continue on the acknowledgement (if it appears)
    5 scroll down to “Internet Protocol Version 4 (TCP/IPv4)” and select it with a single click
    6 Select properties
    7 Under the general tab you will see two sets of boxes, one to select the IP address and one to select the DNS server. Both of these should be set to obtain automatically. If you have numbers in the boxes and the “use the following (IP/DNS server) address is selected, make a note of the numbers (just in case!) and select automatic instead. Click ok and close down all open pages.
    I then had to close windows update as it was coming upo with unable to do an update as it was already doing on. Either reboot or alternatively (and quicker) click start, type cmd in the search, on the command prompt icon right click and select run as administrator and acknowledge the popup. type net stop wuauserve and press enter. This will stop windows update. close the command prompt and run windows update and hey presto. Good luck!”

    ^^^^

    THIS WORKED LIKE A CHARM!!!!!
    ANYONE THAT HAD THE 80244019 ERROR DEFFO NEEDS TO TRY THIS OUT BECAUSE IT WORKED PERFECTLY!

    JUST MAKE SURE U REBOOT AFTER YOU MAKE ALL THE CHANGES AND THEN GO INTO UPDATE.
    :)

    Thanks A LOT Drew!!!!

  30. I am really really REALLY happy to download updates again. I’m even so happy that I figured I’d leave a comment!

    In fact I never really expected to be able to update ever again without reinstalling Vista. What helped me was
    Malwarebytes anti-malware

    A long time ago Spyware Search&Destroy found a Trojan-DNS changer, I thought it had removed it completely. Well, I thought wrong.
    After a scan with Malwarebytes it found 6 entries in my register, fixed those, and right now I’m downloading 63 updates (550,3 MB).

    Thank you very much :)
    Peter

  31. For Windows 7:

    (1) Go to Control Panel
    (2) Click Network and Sharing Center
    (3) Click “Manage Wireless Network”
    (4) Click on your Network Connection on the list
    (5) …then Click Adapter Properties
    (6) Click Internet Protocol Version 4 (TCP/IPv4). Click Properties
    (7) Check Obtain an IP address automatically and Obtain DNS server address automatically.

  32. There is not \WindowsUpdate\AU
    So now what do I do?

  33. hey for some reason my computer has the same error code but when i go to regedit and follow all the steps to “Windows” there is no folder labeled “Windows Update” therefore i have no idea what to do. Also my computer is a Vista. If anyone can help me thanks a bunch

  34. surendra (AND ALL OTHERS WHO CAN’T LOCATE THE WINUPD FOLDER)

    1 Click Start
    2 All Programs
    3 Accessories
    4 Command Prompt
    5 Type “Regedit”
    6 SOFTWARE
    7 Policies
    8 Microsoft
    9 Windows
    10 Right Click on Windows and Select “Find”
    11 Type in “WindowsUpdate”.. FindNext
    12 If the value for “DontPromptForWinUpd” is set to 1.. Then change the value to 0

  35. Hello,

    In my case, I was using Windows Seven in a Virtual PC 2007.

    DNS was set to automatic, and ipconfig/all was showing 3 DNS picked up, 1-My router, 2-My ISP DNS and 3-My second ISP DNS.

    My DHCP was set to a virtual address 10.192.131.254.
    I simply set my DNS to this same address.

    I hope this will help some1, as it seems different proxy problems have the same error message.

    Cheers

  36. I got a problem, when I navegated to Microsoft/Windows directories, “WindowsUpdate/AU” were missing, any help?

  37. Looks like a dns problem Folks. I have had the problem for awhile and finally found the time to really work on it. Thanks to this thread I resolved it. I had manual dns entries in my ipconfiguration. I recorded them and allowed my machine to be automatically assigned DNS. (don’t even remember why i used static entries in the first place.) Now i am just finishing updating the machine.

    Thanks all.

  38. It Works !!!

  39. Yeah great this worked changed the dword value from 1 to 0

    Many thanks

    Dale

  40. I have this error code on Windows 7 and this solution worked like a charm! Thank you very much.

  41. This happened to me on Windows 7 Ultimate after installing SQL server. The registry tweak did the trick. Thx!!

  42. It’s realy works for me, i just modifi the Registry and stop winHTTP web proxy, that’s it. thank you very much

  43. Step regedit worked, can update now.

    Thanks, Eric

  44. Changing the registry setting worked for me. A lot of other posts indicated that this was a virus. I scanned using 3 different AV and never found anything. My question now is, how does changing this setting will affect my WSUS server? Will the WSUS still update this client that I changed? or, do I need to change the registry setting back?

  45. Thank you, it worked beautifully

  46. Thanks for posting this. The registry key fix worked like a charm for me on my Windows 7 x64 machine. I didn’t have to disable the winHTTP Web Proxy Auto Discovery Service. I just made the registry key change (key exisited for me) and reboot… voila! It worked!

    -awingren

  47. Thanks! A simple re-configuration of the proxy settings in Internet Options resolved the issue.

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