Comments on: Fix for Vista SP1 install error 80073712 through windows update

By: Luke

Luke — Sun, 04 Oct 2009 12:56:21 +0000

Tom’s comment on Feb 22, 2009 didn’t work for me either. The service was already started.

By: Luke

Luke — Sun, 04 Oct 2009 12:55:01 +0000

I tried going through the steps with cleanup.xml, but when I got to the last step and tried to install the update agent with the /wuforce argument it said, “Windows Update Agent Installer encountered unrecoverable error.”

By: Denny Wood

Denny Wood — Tue, 29 Sep 2009 15:25:02 +0000

I did not have the pending.xml file. I only had a cleanup.xml
So I followed the same steps with cleanup.xml just to see (instead of deleting, I cut and pasted it to my desktop incase I was wrong and had to move it back.. either that or its a fresh install.. which Id have to do anyways from all the stuff Ive tried to fix)
and it worked!

Follow the same steps as above to remove the pending.xml, but instead replace with cleanup.xml
follow the link, restart.. then update the annoying file.
THIS worked for me, HOPEFULLY this solves others same problems as well.

By: Computech

Computech — Wed, 08 Apr 2009 05:23:48 +0000

Uninstall google desktop. there is a conflict with vista and google desktop. I have had this problem several times and this has always fixed the issue.

By: jipef

jipef — Sat, 07 Mar 2009 15:57:23 +0000

Bonjour
Je n’arrive pas à configurer la mise à jour KB961260 pour IE 7 pour VISTA
code errer 800719E4
voila merci pour votre aide
a bientot la solution

By: Tom

Tom — Sun, 22 Feb 2009 10:40:34 +0000

I’d been getting this coded error ever since I upgraded from XP to Vista. The following link and download make this error go away. Finally! Microsoft has software to analyze and then fix (hopefully) these type of installing update issues. It’s called, System Update Readiness Tool for Windows Vista and for Windows Server 2008 at this site:

http://support.microsoft.com/kb/947821

Good luck.

By: Hemant Kumar Pandey

Hemant Kumar Pandey — Sat, 07 Feb 2009 15:02:48 +0000

I have windows system 32. The commands given above are obsolete for this. Please suggest appropriate directions. While updating I het error 80073712.

By: frak

frak — Sun, 11 Jan 2009 00:42:43 +0000

This fix worked for me:

Throw your Vista PeeCee in the trash.

Go to the Apple Store and get a Mac.

Problem solved.

By: Boog

Boog — Wed, 07 Jan 2009 05:06:21 +0000

I ended up have to do an in place upgrade using a Windows disc that MS sent me with SP1 already installed. It worked – thank goodness but I tried everything else and this was the only thing that worked. At least I didn’t have to do a clean install and lose everything already on the machine. Worked quickly and well.

By: Will

Will — Mon, 15 Sep 2008 08:31:26 +0000

This worked great for me. I also combined it with the following from another windows help log:

Click the Start button . In the Search box, type Command Prompt, and then, in the list of results, right-click Command Prompt, and then click Run as Administrator.

By: John

John — Thu, 24 Jul 2008 17:50:44 +0000

No pending.xml, what is the next step from here now?

By: arun

arun — Tue, 27 May 2008 20:09:54 +0000

even after deleting the pending.xml still getting the same error 80073712 during SP1 instyallation.

By: Mike

Mike — Wed, 09 Apr 2008 09:52:29 +0000

I have Vista SP1 Ultimate and this error exists still in trying to download anything. I also can’t install Windows Live Messenger.

I have two separate MS support calls that have been working for over a week and no solution.

Like others, I have no pending.xml file, and the KB947821 does not apply to SP1.

By: Earl W

Earl W — Sun, 23 Mar 2008 17:11:02 +0000

No pending.xml file.
I’ve decided to share the pain. Microsoft has free support for SP1 installations, so I’ve spent the last 5 hours with them, trying to install SP1. Many reboots, black screens and different methods…
So far, not installed.

What’s the point trying to debug Microsoft’s problems? They have staff, let them do it.

By: Xyltin

Xyltin — Thu, 13 Mar 2008 18:16:33 +0000

i don’t have the pending.xml file
only pending.GRL
i have vista 64 ultimate