How to cancel a print job that hangs under Vista and XP
If you're new here, you may want to subscribe to Windows Reference RSS feed Thanks for visiting!
One way to solve the problem is to reboot. In most cases the undeletable print job will disappear after the restart. But, we have also experienced cases when even a reboot wouldn’t remove the erroneous print job from the queue. However, there is a way that always works and is also faster.
Method 1
First, you have to stop the Print Spooler Service for this go to Start, then Run and type in services.msc. Scroll down to the Print Spooler service, right-click on it and choose Stop then you have to delete all files under C:\WINDOWS\System32\spool\PRINTERS. Once you’ve restarted the Spooler Service, you might have to press F5 in the print queue applet to make the hanging print job disappear
Method 2
1. Cancel the job (it then hangs at the ‘Deleting – Printing’ stage)
2. At the command prompt, enter: net stop spooler
3. Then enter: net start spooler
4. Bref F5 to refresh the status of the print queue
Random Posts
Did you enjoy this post? Why not leave a comment below and continue the conversation, or subscribe to my feed and get articles like this delivered automatically each day to your feed reader.
Trackbacks & Pingbacks
Comments
Leave a comment
Line and paragraph breaks automatic, e-mail address never displayed, HTML allowed: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>
If you have multiple files on the queue…try Option 1 first — but do it this way: Stop as above, then re-start spooler **without deleting files** What will often result is that only the offending file is lost (it actually gets canceled…) leaving all of your remaining files ready to go. On spooler restart, the rest of the files will automatically start printing.